Shipping & Returns

Shipping Information

• Processing Time
  Orders are processed within 1–2 business days (Mon–Fri, excluding holidays).

• Delivery Time
  Standard delivery takes 5–10 business days depending on your location.

• Shipping Regions
  We currently ship to the United States, United Kingdom, and Australia only.

• Shipping Cost
  Shipping fees are calculated at checkout based on your delivery address.

• Tracking
  Once your order has shipped, you will receive a confirmation email with a tracking number.

 Returns & Exchanges

• Eligibility
  You may request a return or exchange within 14 days of receiving your order.
  Items must be unused, unopened, and in their original packaging.

• Process

  1. Contact us at nsl@thevaruza.com with your order number and reason for return.

  2. Our support team will provide instructions and return address details.

  3. Once we receive and inspect the item, we will process your refund or exchange.

• Refunds
  Refunds are issued to the original payment method within 5–7 business days after approval.

• Exclusions

  • Sale items, promotional products, and gift cards are non-refundable.

  • Products damaged due to customer misuse or opened items cannot be returned.

 Important Notes

• Customers are responsible for return shipping costs unless the product is defective or incorrect.

• If you received a damaged or faulty item, please include photos when contacting us for faster support.